Privacy and Policy

Last Updated: June 23, 2026

At AdForce Billing, we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

By accessing our website or engaging our services, you agree to the practices described in this Privacy Policy.


1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Company or Practice Name
  • Job Title
  • Mailing Address
  • Information submitted through contact forms

Business Information

Information related to healthcare providers, practices, or organizations that inquire about or use our services.

Website Usage Information

When you visit our website, we may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Pages
  • Referral Sources
  • Website Interaction Data

Cookies and Tracking Technologies

We may use cookies and similar technologies to improve website functionality, user experience, analytics, and marketing efforts.


2. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and service requests
  • Provide medical billing and revenue cycle management services
  • Communicate with clients and prospective clients
  • Improve website performance and user experience
  • Analyze website traffic and trends
  • Send service-related communications
  • Comply with legal and regulatory obligations
  • Protect against fraud, unauthorized access, and security threats

3. Medical Information and HIPAA Compliance

AdForce Billing provides services to healthcare organizations and may handle Protected Health Information (PHI) on behalf of healthcare providers.

Where applicable, we comply with the requirements of the Health Insurance Portability and Accountability Act (HIPAA) and related regulations.

Any handling of PHI is governed by contractual agreements, including Business Associate Agreements (BAAs), where required by law.

Patients should direct privacy-related questions concerning their medical records to their healthcare provider.


4. Information Sharing and Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers

Third-party vendors that assist us in:

  • Website hosting
  • Data storage
  • Analytics
  • Communication services
  • Technical support

Legal Requirements

We may disclose information when required to:

  • Comply with legal obligations
  • Respond to lawful requests
  • Protect our rights and property
  • Prevent fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of business assets, information may be transferred as part of the transaction.


5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Misuse
  • Loss or destruction

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Cookies and Analytics

Our website may use cookies, tracking pixels, and analytics tools to:

  • Understand visitor behavior
  • Improve website performance
  • Measure marketing effectiveness
  • Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.


7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit.


8. Data Retention

We retain personal and business information only as long as necessary to:

  • Provide services
  • Meet contractual obligations
  • Comply with legal requirements
  • Resolve disputes
  • Enforce agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.


9. Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

  • Access to your information
  • Correction of inaccurate information
  • Deletion of personal information
  • Restriction of processing
  • Data portability
  • Withdrawal of consent where applicable

To exercise any applicable rights, please contact us using the information provided below.


10. Children’s Privacy

Our website and services are intended for business and professional use and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.


11. International Data Transfers

Information may be processed or stored in countries other than your country of residence.

Where required, we implement appropriate safeguards to protect transferred information in accordance with applicable privacy laws.


12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised “Last Updated” date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.